Refund policy

Return & Refund Policy

Last Updated: June 2026

At Dream Curl Style, we are committed to providing high-quality hair styling products and an exceptional shopping experience. If you are not completely satisfied with your purchase, we are here to help.

30-Day Free Returns

We proudly offer free returns and refunds within 30 days of delivery.

To be eligible for a return, products must:

Be returned within 30 days after the delivery date.
Be unused, unworn, and in their original condition.
Include all original packaging, accessories, and documentation.
Not show signs of misuse, damage, or alteration.

Returns that do not meet these conditions may not qualify for a refund.

Non-Returnable Items

The following items may not be eligible for return:

Personalized or customized products.
Products damaged due to improper use or handling.
Items returned without original packaging.
Products returned beyond the 30-day return period.

How to Request a Return

To initiate a return, please contact our support team:

Email: support@dreamcurlstyle.store

Please include:

Your order number
Full name
Reason for return
Photos if the item is damaged or defective

Our team will provide return instructions and assist you throughout the process.

Free Return Shipping

Approved returns qualify for free return shipping.

Please do not return products without receiving authorization from our customer support team.

Refund Process

Once your return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used during checkout.

Depending on your financial institution, refunds may take approximately 5–10 business days to appear.

Damaged or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We may request photographs of the product and packaging for verification purposes.

Once confirmed, we will provide a replacement or full refund at no additional cost.

Order Cancellations

Orders may be canceled before shipment.

Once an order has been processed or shipped, cancellation may not be possible. Customers may still request a return after delivery according to this policy.